Café Assistant Apprentice
THE CROFTON BAKERY LIMITED

We are looking for a friendly, self-motivated individual to welcome and serve customers at the counter, taking food and drink orders. To pass orders through to the kitchen, take payments, serve bread, cakes and pastries and to make and serve drinks such as tea, coffee and milkshakes. This is an excellent opportunity to work with a lovely small team.

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What will the apprentice be doing?

Key Responsibilities:

• Greet and serve customers in a friendly and professional manner
• Take customer orders and handle payments accurately
• Prepare and serve hot and cold drinks, including barista-style coffee
• Serve foods at the counter such as cakes, bread and pastries
• Keep the café clean and tidy, including clearing tables, sweeping and mopping floors and washing up if required
• Restock supplies and ensure displays are attractive and well-maintained
• Follow food hygiene and safety regulations, ensuring accurate records are kept
• Support the team during busy periods and handle additional duties as required
• Participate in training and development activities as required

What training will the apprentice take and what qualification will the apprentice get at the end?

Training Provider:

• Bromley College of Further and Higher Education

On programme training:

• Level 2 Customer Service Practitioner Apprenticeship Standard
• Level 1 Functional Skills in maths and English
• Institute of Apprenticeship Certificate

End-Point Assessment (EPA)

• Apprentice Showcase
• Practical Observation
• Professional Discussion

What is the expected career progression after this apprenticeship?

• Once the apprenticeship is completed we would expect the candidate to become a full time member of staff and to help train other new employees and to hopefully progress to become a team leader.

Annual wage

£11,778 a year

Expected duration

1 Year

Possible start date

06 May 2025

Date posted

01 Apr 2025

Reference number

1000312894

Positions

1 available

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Logical, Team working, Initiative, Non judgemental, Patience, Physical fitness, Good command of English, Accuracy, Trustworthy, punctual, Reliability, Hygienic, Enthusiastic, Flexibility/adaptability

Qualifications

GCSE Maths and English (Grade A*-C / 9-4) Essential
Other Food Hygiene (Grade Level 2) Desired

Things to consider

There are times when the candidate would need to lift moderately heavy loads such as when restocking drinks on the shelves or putting away deliveries. The role would include early starts at 7am on some days.