Develop an understanding of basic administration concepts and practices, review essential knowledge for daily and more complex administration tasks and Learn business and administration national occupational standards. You will explore different kinds of meeting and how to provide administrative support, also look at booking and confirming travel and accommodation, business diaries, office equipment, mail services and the importance of providing good customer service.

Man working on laptop
  • What you will study

    This course is split into four manageable units:

    • Principles of Business Document Production and Information Management
    • Understand Communication in a Business Environment
    • Understand Employer Organisations
    • Understand How to Develop Working Relationships with Colleagues
  • Entry Requirements

    To qualify for a FREE online learning course, you must:

    • Be aged 19 years or over
    • Have lived in the UK for the last three years, or be able to prove your residency status, for example, indefinite leave to remain, settled status or you are an Asylum seeker who has been in the UK for more than 6 months
  • Assessment

    Studying online means you can choose when and where you study. We ensure you get all the support you need throughout your course in the form of a Personal Tutor and a Learner Support Advisor.

  • Duration

    12 weeks

  • Delivery

    Online

  • Benefits
    • Fully online course
    • Study from anywhere, at any time
    • Gain an accredited Level 2 qualification
    • Nationally recognised
    • Access to an e-learning platform
    • Perfect for beginners
    • No hidden costs
    • Study will enhance both personal skills and professional development
    • Personal tutors are assigned to each individual learner to ensure they have the necessary support needed to be successful.