Registrar / Patient Service Representatives
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
About this Career
Average Salary
£19,654New workers start at around £11,158. Normal pay is £19,654 per year. Highly experienced workers can earn up to £35,570
Annual Openings
193Job counts include both employed and self-employed persons in London, and do not distinguish between full and part-time jobs
Daily Tasks
- Books resources such as rooms and refreshments, and orders stationery and other supplies as appropriate.
- Organises and attends meetings and takes minutes of proceedings.
- Answers enquiries and refers patient to appropriate experts.
- Maintains patients’ records and arranges appointments.
- Transcribes dictation into required format.
- Sorts and files correspondence and maintains diary of the person/s for whom he/she works.
Skills Employers are looking for
Skills | Importance |
---|---|
Reading Comprehension | 53% |
Active Listening | 53% |
Speaking | 51% |
Writing | 46% |
Critical Thinking | 44% |
Monitoring | 39% |
Active Learning | 37% |
Mathematics | 35% |
Learning Strategies | 26% |
Science | 0% |
Related courses
- Customer Service Practitioner
- Customer Service Practitioner
- Customer Service Specialist
- Health
- Health and Social Care
- Health and Social Care
- Health and Social Care
- Health and Social Care
- Healthcare Professions
- Healthcare Professions Support for England
- L2 Study Programme in Health and Social Care (Cert) (SPL2CHS)
- L2 Study Programme in Health and Social Care (SPL2HSC)
- NHS Supported Internship
- Principles of Customer Service